Profile image of Daphne Cruz

Daphne Cruz(She/Her/Hers)

(She/Her/Hers)
Licensed Clinical Social Worker, LCSW
Massachusetts
ADHD- Anxiety - Depression-Race & cultural identity- Relationship issues-Racism, oppression, and discrimination-

See Daphne's Details for:

AboutSpecialtiesLocationsInsurance & Fees

Professional statement

Daphne Cruz-Baez is a master-level clinician at Mental Health Matters who specializes in supporting individuals and couples navigating the complex intersections of identity, body image, and trauma. Her practice is primarily dedicated to serving Black and brown folks, as well as marginalized communities who often find themselves at the outskirts of traditional clinical models. By providing an affirming and bilingual space (English and Spanish), Daphne helps her clients unpack internalized standards and reclaim their personal narratives.

Her therapeutic approach is rooted in a decolonial, anti-diet framework that rejects systemic biases, such as the use of BMI as a predictor of health. Daphne integrates Health At Every Size (HAES) principles with trauma-informed care to address eating disorders, anxiety, depression, and PTSD. She operates from the core belief that lived experience is the highest form of expertise, working collaboratively with her clients to foster autonomy and healing rather than imposing rigid, "one-size-fits-all" solutions.

Daphne brings over a decade of experience to the field, having earned her Master’s in Social Work from Boston College. Her professional background is distinguished by her participation in the Latinx Leadership Initiative, where she honed her skills in culturally responsive intervention. Born and raised in Borinken (Puerto Rico), her clinical perspective is deeply informed by her Boricua identity and an awareness of systemic colonization, which fuels her passion for uplifting BIPOC voices through master-level mental health support.

Logistically, Daphne offers a high degree of flexibility to meet the needs of busy professionals and families across Massachusetts. She provides in-person sessions at the Mental Health Matters secondary location in Lynnfield. For those who prefer the convenience of remote care, she is available for secure, HIPAA-compliant telehealth sessions throughout the week. Daphne is currently accepting new patients and works with a variety of insurance plans to ensure that elite-level care remains accessible.


Message to clients

Before we begin our work together, I want you to know that I view you as the ultimate expert in your own life. My role is not to 'fix' you, but to provide a safe, decolonial space where we can dismantle the external pressures and systemic standards—like the harmful metrics of the BMI—that have kept you from feeling whole. I understand that for many Black and brown folks, starting therapy can feel like a daunting step, but I am committed to honoring your lived experience and your cultural identity as the foundation of our healing journey.

My deepest hope for our sessions is that you feel empowered to reclaim your narrative and rediscover your intuition. Whether we are navigating the complexities of an eating disorder or strengthening your connection in a relationship, we will work at a pace that respects your autonomy and your history. I believe that healing is a revolutionary act, and I am honored to walk alongside you as you build a life rooted in self-compassion and resilience.

If you are ready to start this process in a space that truly sees and values the totality of who you are, I invite you to take that first step today. You don't have to navigate these transitions alone, and I am eager to support you in achieving the peace and clarity you deserve. Please reach out to schedule your initial consultation. I look forward to connecting with you.


Work and Education

Years of Experience: 6 years

Mental Health Social Worker, LCSW, 2020 - Present

American Board of Examiners, Clinical Social Work, 2023
Boston College, Masters in Social Work, 2019

Licensure

Massachusetts: LCSW228913

Supervisor: Kayley Walsh(LCSW LICSW119282)


Languages

English, Spanish

Specialties

ADHD - Skill-building and support around organizational challenges, distracted attention, procrastination; building and maintaining healthy routines and structure

Anxiety - Coping with excessive worry, nervousness, or stress; intense discomfort in social settings (social anxiety); sudden and intense feelings of panic (panic disorder)

Depression - Providing support and promoting healing of hopelessness, low motivation and energy, sadness, irritability, sleep disturbance, and loss of interest and pleasure in life

Race & cultural identity - Exploring topics of racial, cultural, and ethnic background as it relates to one’s family origins and personal identity

Relationship issues - Understanding one’s wants and needs in relationships; exploring patterns of interaction, addressing concerns, and strengthening satisfaction in relationships and dating

Racism, oppression, and discrimination - Exploring how racism, oppression, and discrimination impacts one’s life, including relationships, work life, and self-esteem; growing self-care practices to combat the negative emotions that arise when faced with identity-based adverse experiences




Clientele

  • Adults (24+)
  • Couples
  • Parents
  • Young adults (18-24)

Locations & Hours

Please reach out to me to coordinate times that can work for the both of us!


Insurance

  • Aetna
  • Aetna - Allied Benefits
  • Aetna - Assurant Health
  • Aetna - Exchange
  • Aetna - WebTPA
  • Aetna International
  • Aetna Student Health Insurance
  • BCBS HMO-Swedish Covent
  • Berklee College of Music Student Health Insurance (Blue Cross Blue Shield PPO)
  • Blue Benefit Administrators of Massachusetts
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Arizona
  • Blue Cross Blue Shield of Connecticut
  • Blue Cross Blue Shield of Georgia
  • Blue Cross Blue Shield of MA HMO
  • Blue Cross Blue Shield of MA PPO
  • Blue Cross Blue Shield of Maine
  • Blue Cross Blue Shield of Massachusetts
  • Blue Cross Blue Shield of Michigan - Federal
  • Blue Cross Blue Shield of Michigan HMO
  • Blue Cross Blue Shield of Michigan PPO
  • Blue Cross Blue Shield of Nevada
  • Blue Cross Blue Shield of New York
  • Blue Cross Blue Shield of North Carolina
  • Blue Cross Blue Shield of Ohio
  • Blue Cross Blue Shield of Virginia
  • Blue Cross Blue Shield of Wisconsin
  • Blue Shield (MHSA) Magellan
  • Boston College Student Health Insurance (UnitedHealthcare)
  • Harvard Pilgrim
  • Harvard Pilgrim/United
  • Harvard Student Health Insurance (Blue Cross Blue Shield PPO)
  • Lesley University Student Health Insurance (Blue Cross Blue Shield PPO)
  • MIT Student and Affiliate Extended Insurance Plan (Blue Cross Blue Shield PPO)
  • Mass General Brigham
  • MassHealth
  • Northeastern University Student Health Insurance (Blue Cross Blue Shield PPO)
  • Optum
  • OptumHealth Complex Medical Conditions
  • Oscar Health
  • Oxford Health Plans
  • Tufts Health
  • Tufts Health Plan
  • Tufts Health Plan (Commercial Plans, not via Mass Health or Navigator)
  • Tufts Health/Cigna
  • Tufts University Student Health Insurance
  • UMR
  • United Healthcare
  • United Healthcare Student Health Plan

Out-of-pocket fees

  • Individual sessions:$190 (60min)
  • Initial session:$225 (60min)
  • Couples sessions:$190 (60min)
  • Group sessions:$45 (60min)
  • Family sessions:$190 (60min)
  • Avg. Insurance 1 Hour Low:$20 (60min)
  • Avg. Insurance Pre Deductible:$160 (60min)

Additional session information

Out-of-network billing options

This provider can support you in getting reimbursement from your insurance company if you are seeking out-of-network reimbursement. Here are the out-of-network billing options they provide:

  • Super billing
Payment options
  • Cash
  • Credit Card
  • Debit Card
Session frequency

Frequency of sessions this provider offers to see clients once you are an established client.

  • Weekly
  • Monthly
  • Every other week
  • Every other month
  • Multiple times a week
  • As needed
Therapist's note

Will do verifications on your insurance before we start. Can offer sliding scale in select situations if you are out of network.


Reach out to Connect

Small steps make a big difference. Start by connecting with Daphne Cruz today.