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Vetted

Justine Chappell(She/Her/Hers)

(She/Her/Hers)
Licensed Master Social Worker, LMSW
Ohio
Addiction-Alcohol use disorder & addiction- Anxiety - Depression- Stress management- Trauma-
AboutSpecialtiesLocationsInsurance & FeesTestimonials

Professional statement

Justine believes that reaching out for support is a courageous first step, and she is committed to walking alongside clients on their path to healing. She provides a safe and compassionate space where individuals feel truly heard and understood. Specializing in depression, anxiety, mood disorders, grief and loss, trauma, and addiction, Justine tailors her approach to meet each person’s unique needs and goals.

With extensive experience working with children, adolescents, adults, seniors, veterans, first responders, and other high-stress professionals, Justine brings deep understanding and empathy to her sessions. She values the individuality of each client and takes care to honor their personal story while helping them develop effective coping strategies.

Her hope is that every client leaves sessions feeling empowered, supported, and equipped to navigate life’s challenges with resilience. Justine is dedicated to fostering meaningful growth and positive change, always meeting clients with warmth, respect, and understanding.


Message to clients

Hello,

My approach focuses on empowering individuals through life's journey by fostering a compassionate and supportive environment where you can feel safe and truly understood. I specialize in treating a range of issues including depression, anxiety, mood disorders, grief and loss, trauma, and addiction.

With extensive experience across diverse populations including children, adolescents, adults, seniors, active-duty military, veterans, first responders, and other high-risk professionals, I bring a depth of understanding to our sessions.

Expect a warm, non-judgmental space where we can work together to explore your unique experiences and develop personalized strategies. Our goal is to build skills and resilience, empowering you to navigate stress and achieve your personal goals.

Please don't hesitate to reach out to schedule our first session or if you have any questions. I am here to support you on your path toward greater well-being and fulfillment.

Warm regards,

Justine


Work and Education

Beckett Springs Behavioral Health Hospital, Inpatient Addiction and Mental Health Therapist, 2023 - Present
Cincinnati Childrens Hospital, Behavior Health Facilitator, 2016 - 2023

Northern Kentucky University , Master of Social Work, 2024
Robert Morris University, Bachelors in Psychology , 2011

Licensure

Ohio: s.2410980

Languages

English

Specialties

Addiction - Coping with emotional discomfort and suffering; reducing or abstaining from unwanted behaviors such as unhealthy gambling or shopping

Alcohol use disorder & addiction - Tolerating emotional discomfort; reducing or eliminating reliance on alcohol; development of new coping mechanisms for stress and suffering.

Anxiety - Coping with excessive worry, nervousness, or stress; intense discomfort in social settings (social anxiety); sudden and intense feelings of panic (panic disorder)

Depression - Providing support and promoting healing of hopelessness, low motivation and energy, sadness, irritability, sleep disturbance, and loss of interest and pleasure in life

Stress management - Strengthening effective ways of coping with the stress of life and change; managing expectations of self and others

Trauma - Coping and healing after threatening or scary events, such as witnessing accidents or experiencing sexual, verbal, emotional, or physical abuse




Clientele

  • Adults (24+)
  • Couples
  • Parents
  • Seniors (65+)
  • Teenagers (13-18)
  • Young adults (18-24)

Locations & Hours


Insurance

  • Aetna
  • Allied Benefit Systems
  • Ambetter
  • AmeriHealth
  • Blue Cross Blue Shield
  • Buckeye Health Plan
  • CareSource
  • Carelon
  • Centene
  • Cigna
  • Devoted Health
  • GEHA
  • Humana
  • Magellan Health
  • Medicaid
  • Medical Mutual of Ohio
  • Medicare
  • Optum
  • Oscar Health
  • Paramount Health Care
  • SummaCare
  • Surest (formerly Bind)
  • Tricare
  • UMR
  • United Healthcare
  • United Healthcare Student Health Plan

Out-of-pocket fees

  • Individual sessions:$100 (60min)
  • Sliding scale:$80 - $100
  • Initial session:$150 (60min)
  • Couples sessions:$150 (60min)
  • Family sessions:$200 (60min)

Additional session information

Out-of-network billing options

This provider can support you in getting reimbursement from your insurance company if you are seeking out-of-network reimbursement. Here are the out-of-network billing options they provide:

  • Courtesy billing
  • Direct billing
Payment options
  • Check
  • Credit Card
Session frequency

Frequency of sessions this provider offers to see clients once you are an established client.

  • Weekly
  • Monthly
  • Every other week
  • Every other month
  • Multiple times a week
  • As needed

Client testimonials

"Justine was quick to respond to my questions about possibly setting up an appointment. I was able to be seen by her the very next day which was wonderful. Our first session went very well and had helped me a great deal."
- Zencare client July 2024
"She is extremely empathetic and very perceptive. After just half a session, she was able to pick up on things about my life I had not told her about- just by listening to my describe my current struggles. She understands trauma very well and has a strength-based approach, while implementing CBT techniques. Highly recommend her!"
- Zencare client February 2025
"She is amazing"
- Zencare client June 2025

Book a Free Initial Consultation

The practice will call you for a free 10 minute phone call to discuss your needs and ensure a match!

This provider has no upcoming call times available.